Dr Henk Swanepoel - Clinical Psychologist | Neuropsychologist

Appointments & Fees

The full service terms and conditions will be discussed during the first consultation. These service terms and conditions are in line with the PoPI (Protection of Personal Information) Act.

Psychotherapist Appointments

Appointments for psychotherapy can be made once a doctor’s referral letter has been obtained. The appointment can be made telephonically with the rooms of Dr. Henk J. Swanepoel on 012 653 3196 or requested via e-mail on info@henkswanepoel.co.za (please attach the doctor’s referral letter).

Psycho-Legal Appointments

Firstly an referral letter must be e-mailed to us at info@henkswanepoel.co.za. This letter must state a summary of the case and the exact nature of the psycho-legal investigation required as well as particular questions that need to be addressed or commented on in the psycho-legal report. The letter should also clearly state the purpose of the psycho-legal evaluation as well as the context (e.g. open court, family advocate’s office etc) as well as the court in which the matter will be heard and the date on which the payment will be received and the report thus delivered.
Once we have received this, we will reply to your e-mail. We will include a quotation for the requested forensic services. Once the quotation is accepted, in writing, we will set up the appointment or appointments for the psycho-legal interviews and assessment.
Thereafter a psycho-legal report will be written and upon settlement of the account the report will be made available to the referring party.
If requested, Dr. Henk J. Swanepoel can appear in court to give expert witness testimony, however this will be billed for separately and will include Dr. Henk J. Swanepoel’s reservation, preparation and qualification fee.
Private clients (clients acting on their own behalf) can follow the same procedure. Family mediation consultations as well as any form of psycho-legal evaluation (evaluations forming part of a legal process) cannot be claimed from medical aids as it is not regarded as medical treatment. These consultations need to be paid either cash or by means of electronic transfer.

Fees Of The Consultation

First consultations and private patients are seen on a strictly cash basis. The payment is due before the consultation and can be made in cash or via EFT prior to the consultation.
Services are charged for according to medical aid rates. All accounts are payable strictly within 30 days from the date of the account. After 90 days accounts will be handed over for debt collection
Collection charges are applicable for unpaid fees and interest is charged at a rate of 10.25% per annum on unpaid accounts older than 90 days.
This practice in contracted into most medical aids and charge according to the national reference price list for psychologists that will adjust annually.
The patient understands that claims submitted to a medical aid require an ICD 10 or diagnoses code. The client thus gives permission to disclose an ICD 10 diagnoses code on the account.
Regarding under aged children, the client declares that he/she informed the child's / children's other parent and has the written consent of the other parent for the assessment and/or therapy. The client undertakes to provide the practice with the written consent of the other parent. The client understands that no service will be rendered without both parents consent.
Appointments not cancelled 24 hours in advance will be charged for at the applicable medical aid tariff.
The client remains personally responsible to ensure that he/she is attentive of all appointment dates and times.
Appointments not kept due to date and time errors, will be charged for. If uncertain about appointments, please phone the practice to confirm.
This practice reserves the right to determine whether an appointment cancelled on the same day, due to unforeseen circumstances, should be charged for. Reasons for same day cancellations will only be considered if defined valid by this practice.
Time for the writing of a report is charged for separately.
Psycho-legal consultations reports are not covered by medical aid.
In the event of divorced or minor client, the person that signs the agreement upon the first consultation remains personally liable for the payment of the account, even in cases where the previous spouse or parent is liable for the payment of medical expenses. A letter of consent for the consultation from the member must accompany the client.
Personal particulars are voluntarily disclosed by the client and will form part of the permanent confidential file, which will remain the property of the practice.
The client will provide an address and this address is the DOMICILIUM CITANDI ET EXECURANDI for receiving documents or and letters for execution.
Should legal action result from the efforts to recover any amounts in arrears, the client accepts liability for all legal costs on an attorney and own client scale, including collection, commission, tracing fees and the likes thereof.

Services & Experience

Areas of Expertise

TREATMENT PLANS: Anxiety / Fears
Depression
Obsessive-Compulsive Disorder
Relationship Conflict / Issues
Posttraumatic Stress Disorder
Trauma
Spiritual Conflict
Spirituality
Addiction
Substance Abuse
Divorce
Domestic Abuse / Violence
Loss or Grief
Parenting
Implose Control Disorder

Also Offers

Individual Psychotherapy
Couples Counselling
Marriage Counselling
Pre-Marital Counselling
Adolescent Psychotherapy and Teen Counselling
Adult Psychotherapy and Counselling
Trauma Counselling
Christian Counselling
Parental Guidance
Family Psychotherapy

Practice Locations

@Health Medical Center
258B Jean Avenue
Centurion
South Africa